Trouble connecting my device after latest update

Gepostet 2 Tage her von Felix Andrea

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Hi everyone,

I’m running into an issue after installing the most recent update for my REINER SCT device/software, and I’m wondering if anyone here has experienced something similar.

Since the update, my device is no longer being recognized consistently by my system. Before the update, everything worked perfectly fine. Now it either doesn’t connect at all or disconnects after a short time. I’ve already tried:


Reinstalling the software

Switching USB ports

Restarting my computer multiple times

Unfortunately, none of these steps solved the problem.

Has anyone else encountered this issue after updating? If so, were you able to fix it? Any suggestions would be really helpful.

Thanks in advance! 

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Frank Sass

Frank Sass gepostet 2 Tage her Administrator

Hello Felix Andrea, 

please send an email to: support@reiner-sct.com

This is the best way, we can help you.

Best Regards

REINER SCT Support

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