Does the USB-C adapter affect cyberJack RFID reader stability?

Posted 23 days ago by Lily Smith

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Lily Smith

Hi everyone,


I recently started using my cyberJack RFID reader with a newer laptop that only has USB-C ports. The reader works normally most of the time, but occasionally it is no longer detected after reconnecting the USB cable or switching between different USB-C adapters.

Has anyone else experienced differences in stability depending on the USB-C adapter or USB port being used? I’m wondering whether a powered USB-C hub or a specific type of adapter provides a more reliable connection.

I’d be interested to hear which USB-C setup others are using and whether installing the latest cyberJack DriverPackage made any noticeable difference.

escape road 2

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sickeditor posted 17 days ago

That’s a useful question. USB-C adapters and hubs can definitely affect device stability, so comparing different setups and checking whether the latest drivers improve detection would be helpful. 


Doodle Jump

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