Trouble connecting my device after latest update

Gepostet 25 Tage her von Felix Andrea

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Felix Andrea

Hi everyone,

I’m running into an issue after installing the most recent update for my REINER SCT device/software, and I’m wondering if anyone here has experienced something similar.

Since the update, my device is no longer being recognized consistently by my system. Before the update, everything worked perfectly fine. Now it either doesn’t connect at all or disconnects after a short time. I’ve already tried:

Reinstalling the software

Switching USB ports

Restarting my computer multiple times

Unfortunately, none of these steps solved the problem.

Has anyone else encountered this issue after updating? If so, were you able to fix it? Any suggestions would be really helpful.

Thanks in advance!

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3 Kommentare

Frederick Todd gepostet etwa 10 Stunden her

I appreciate the insights shared here about connection issues post-update. Perhaps exploring rollback options or user feedback on compatibility could enhance support, offering a broader safety net for users navigating these changes.

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Felix Andrea gepostet 12 Tage her

Thanks a lot! heardle

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Frank Sass gepostet 25 Tage her Administrator

Hello Felix Andrea,

please send an email to: support@reiner-sct.com

This is the best way, we can help you.

Best Regards

REINER SCT Support

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